Workshop
See what is waiting for collection, what is awaiting credit and what needs following up.
Workshop sign inKeep every return
on the record.
From the workshop shelf to the supplier’s credit, keep the parts, collection proof and follow-up together.
Reps can collect from workshops that don’t use PartsBack.
Parts back.Paper trail sorted.
A clear handover.
A credit you can follow.
A collection receipt records what left the workshop. Supplier credit and the workshop’s confirmation stay separate.
- 1
Record the part
Scan the barcode or enter the printed number. Confirm the description, supplier and quantity.
- 2
Prove the collection
Capture the workshop contact’s name and signature with the parts collected, Rep and time.
- 3
Follow the credit
Keep the expected amount, supplier-issued credit and credit confirmed by the workshop distinct.
One record.
The right view for each side.
Rep
Find the workshop account, record the parts you collect and leave a clear proof of handover.
Rep sign inSupplier
Use the store’s browser portal to review its shared returns, collection receipts and issued credits.
Open Supplier sign inBefore the next pickup
Does every workshop need an account?
No. A Rep can record parts and a signed collection against a store’s workshop account even when that workshop does not use PartsBack.
Does collection mean a credit is approved?
Collection records the handover of the listed parts. The supplier processes the credit separately, and the workshop confirms the credit it has received.
Can a supplier see another supplier’s returns?
The Supplier portal shows records shared with that store through the workshop connection. Each workshop controls which supplier returns it shares.
Ready for the next return?
Open your existing PartsBack account.